Cerumi Fashion Limited
These terms explain how we work with you when you shop with Cerumi. By placing an order with us, you agree to these terms.
Who We Are
- Cerumi Fashion Limited is a female ready-to-wear fashion brand based in Lagos, Nigeria.
- Registered name: Cerumi Fashion Limited (RC 9025443).
Our Products
- All products are shown to you as they appear on our website and social media pages.
- We do not guarantee that a design or collection will be restocked, so place your order as soon as you find something you like.
Orders and Shipping
- We process and ship your order within Nigerian working days and hours.
- Express delivery is available at an extra cost if you need your order faster.
- For full delivery timelines, check our Shipping Policy.
- Delivery within Lagos takes 24 to 48 hours. Outside Lagos, delivery takes 3 to 5 days. International orders take longer.
Refunds and Exchanges
- We refund you if the fault is ours, such as a faulty, damaged, or wrongly sent item.
- We offer an exchange, not a refund, for change of mind or sizing issues, as long as you notify us within 24 hours of delivery and the item is unworn, untorn and in perfect condition.
- Refunds are paid within 3 to 5 working days into the account used for payment, or an account in your name.
- For full details, check our Refund Policy.
Payments
- All payments are processed securely through Paystack.
- Prices are listed in Naira.
Changes to These Terms
We may update these terms from time to time. Please check this page for the most current version.
Contact Us
- info@cerumi.com: for order questions, shipping, returns, exchanges, sizing, and general support.
- marketing@cerumi.com: for press, PR, collaborations, partnerships and sponsorships.
- WhatsApp: +234 913 056 2054.
- Instagram: @cerumifashion for quick questions.
Governing Law
These terms are governed by the laws of the Federal Republic of Nigeria.